SHENYAN Precision Manufacturing (Vietnam) Co., Ltd

Customer Service Needs Survey Form

客户服务需求调查表

To better serve our customers, we need to collect some information so that we can continuously optimize and improve our services based on customer needs, ensuring that we meet customer expectations. Data Privacy Statement: If sensitive information is involved, we will ensure that the data is used solely for improving supply chain services and will not be used for any other purposes. We are committed to safeguarding the privacy and security of customer data.

为了更好地服务客户,我们需要收集一些信息,以便根据客户的需求不断优化和完善我们的服务,确保满足客户的期望。数据隐私声明:如果涉及敏感信息,我们将确保这些数据仅用于改进供应链服务,不会用于其他任何目的,严格保护客户的隐私安全。

  • *1. Main categories of purchased products | 主要采购产品类别 (单选)

  • *2. Annual procurement amount for sheet metal parts (USD) | 钣金件年 (单选)

  • *3. Minimum and maximum MOQ | per item单件最小与最大MOQ

    Min MOQ: pcs/order
    Max MOQ: pcs/order
  • *4. Procurement frequency | 采购频率 (单选)

  • *5. Expected delivery lead time (From order to receipt) | 期望的交付周 (单选)

  • *6. Payment terms required from suppliers | 对供应商的账期要求 (单选)

  • *7. Preferred trade terms (Multiple choices allowed) | 首选贸易方式(可多选) (多选)

  • *8. What are the most important factors when choosing a supplier? (Multiple choices allowed) |您在选择供应商讨,最重爱的等! 为素是什么? (多选)

  • *9. Supplier evaluation criteria 供应商评估标准 (Rank by importance,1= Most Important,5= Least lmportant|按重要性排序,1=最重要,5=最不重要)

    Price(价格):
    Delivery Speed(交付速度):
    Product Quality(产品质量):
    Service Response Speed(服务响应速度):
    Supplier Stability(供应商稳定性):
  • *10. Does the supplier need to have specific certifications? | 供应商是否需要具备特定认证? (单选)

  • *11. Supplier collaboration preferences | 供应商合作方式偏好 (单选)

  • *12. Suggestions for improvement and cooperation intentions 改进建议与合作意向,您目前使用的供应商存在哪些问题? (单选)

  • *Services you would like SHENYAN to provide or your suggestions